K L Smith Roofing Limited

Stephen Garner
5 Star
Had a couple of tiles off in the storms and a roof verge that needed some repointing. I must of tried well over 20 roofers, ranging from Newcastle to Durham to try and get someone to come out. Most of the roofers I spoke to had no interest (understandable, given current workloads, I imagine), a few offered quotes, asked for photos, or said they would come out to have a look, only for me to never hear from them again, with any attempts at further communication from me ignored. Unlike everyone else I tried, KL Smith actually answer the phone, or call you back. Got the job quoted and arranged very quickly. There were a couple of occasions when things couldn't happen at the time initially planned, but you have to expect that with roofing. The initial visit, and most of the work, was all done without me being there so timings weren't a huge inconvenience anyway. Crossed wires about one aspect of the job but they were back to sort it straight away. Work done very quickly at a really good price. Also when I did get them back to refix an additional tile they hadn't thought was part of the job and I asked how much on top of the original quote, they didn't charge any extra. I mean it was a small job but still, they could have legitimately charged extra for that and didn't. I think that sort of thing is a good sign with any business and gives me confidence to use KL Smith again if I ever need a bigger job doing. Regarding quality of the work, if I was enough of an expert to properly judge that I'd of been up there myself replacing the tiles instead of getting someone else to do it. All I can say is that I no longer have multiple loose tiles on my roof, and the repointing work looks solid to me.
Wednesday 30th March 2022

Mark Baird
5 Star
Contacted K L ROOFING in desperation as had identified that a tile slipped out of position on sons roof. Had already been knocked back by several companies so was extremely happy when K L ROOFING said could do the repair - they were a godsend, can't thank them enough and have no hesitation in recommending them
Friday 1st April 2022

Sean C
5 Star
Can't fault these guys. Top quality service, excellent communication and friendly. Highly recommend.
Wednesday 10th November 2021

Arthur Daley
5 Star
This has been the second time I have had to use this roofer this year, earlier was general maintenance and this after our little storm a few days ago, and I can not recommend them highly enough. On both occasions they came to quote me either same day or day after calling then work carried out the next day, for an unbeatable price by a very canny bunch of lads 👍
Sunday 5th December 2021

Siddharth
5 Star
KL is a Hero! Replied straight away and came within 1hour of calling him. Genuine and honest Man. Definitely going to recommend to my friends :)
Friday 4th December 2020